DASHUPP
User Data Deletion Instructions
At Dashupp, we are committed to providing a transparent experience. Users have the right to request the deletion of their personal and advertising data at any time.
Method 1: Revoking Facebook Business Integration
Since Dashupp uses official Meta APIs, you can remove our access and request data deletion through your Facebook settings:
- Navigate to your Facebook Settings & Privacy Settings.
- Select "Business Integrations" from the sidebar.
- Locate Dashupp and click "Remove".
- Once the integration is removed, Dashupp will no longer have access to your data.
Method 2: Email Deletion Request
If you wish for us to manually purge your account and all associated cached performance data from our database, please contact our support team:
- Email: help@dashupp.com
- Subject: Data Deletion Request - [Your Email Address]
- Process: Upon receiving your request, we will verify your identity and purge your user profile and cached ad data from our Supabase records within 48 hours.
Data Purge Policy
When a deletion request is processed through either method:
- Your user authentication record (linked to your email) is removed.
- All stored campaign metrics and dashboard preferences are permanently deleted.
- Dashupp retains no residual data from your advertising accounts.